How can we help you?

Get in touch with our team through multiple channels. We're here to help with any questions or concerns you may have about FreshMart.

Contact Methods

Choose the best way to reach us

Phone Support

Speak directly with our customer service team

1-800-FRESH-MART

Mon-Fri 8AM-8PM, Sat-Sun 9AM-6PM

Email Support

Send us a detailed message and we'll respond within 24 hours

support@freshmart.com

Available 24/7

Live Chat

Chat with our support team in real-time

Available on website

Mon-Fri 9AM-7PM

Store Locations

Visit one of our physical locations

Find nearest store

Store hours vary by location

Quick Help Topics

Find answers to common questions

Order Issues

Problems with your order, delivery, or products

Delivery Questions

Delivery times, tracking, and address changes

Billing & Payments

Payment methods, refunds, and billing issues

Account Help

Need Personalized Help?

For detailed support requests, account-specific issues, or complex inquiries, create a support ticket. This allows us to track your request and provide personalized assistance.

Login Required for Support Tickets

To create a support ticket and access personalized customer support, please sign in to your FreshMart account. This helps us provide you with the best possible assistance and track your support history.

Don't have an account? Sign up in just a few seconds.

Business Hours

When you can reach us

Phone SupportMon-Fri: 8AM-8PM | Sat-Sun: 9AM-6PM

Email Support24/7 (responses within 24 hours)

Live ChatMon-Fri: 9AM-7PM

Store LocationsVaries by location (check store finder)

Holiday Schedule: Our hours may vary during holidays. Check our website or call ahead for the most current information.

FreshMart